FAQ

Frequently Asked Questions (FAQ)

1. What is a digital planner?
A digital planner is a downloadable file that you can use on your tablet, iPad, or computer using apps like GoodNotes or Notability.

2. How will I receive my order?
After purchase, you will receive instant access to download your files. A download link will be sent to your email.

3. Do you ship physical products?
No. All our products are digital downloads. No physical items will be shipped.

4. What devices can I use this on?
You can use our planners on iPads, tablets, or computers. For best experience, we recommend using apps like GoodNotes or Notability.

5. Can I get a refund?
Due to the digital nature of our products, we do not offer refunds. However, if you have any issue, contact us and we will help you.

6. I didn’t receive my file, what should I do?
Please check your spam or junk folder first. If you still cannot find it, contact us at contact@digitalplannerspro.store.

7. Can I resell or share these files?
No. All products are for personal use only and cannot be resold, shared, or redistributed.

8. Do I need any special app?
Yes, you will need apps like GoodNotes, Notability, or any PDF annotation app to use your planner.

9. Is this beginner-friendly?
Yes! Our planners are designed to be simple and easy to use, even if you are new to digital planning.

10. How can I contact you?
You can contact us anytime at contact@digitalplannerspro.store. We usually respond within 24–48 hours.